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Delivery Policy

1. General Information

All orders placed in ijwalkin.com are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are currently only available for delivery to addresses/postcodes in Kota Bharu, Kelantan only. Any shipments outside of the postcodes stated in the Table 1 below are not available currently.

Table 1

Area/City

Postcode

Kota Bharu

15000, 15050, 15100, 15150, 15200, 15300, 15350, 15400, 15500, 15502, 15503, 15504, 15505, 15506, 15508, 15512, 15514, 15516, 15517, 15518, 15519, 15520, 15524, 15529, 15532, 15534, 15536, 15538, 15540, 15546, 15548, 15550, 15551, 15556, 15558, 15560, 15564, 15570, 15572, 15576, 15578, 15582, 15586, 15590, 15592, 15594, 15596, 15600, 15604, 15608, 15609, 15612, 15614, 15616, 15622, 15623, 15626, 15628, 15630, 15632, 15634, 15644, 15646, 15648, 15658, 15660, 15661, 15664, 15670, 15672, 15673, 15674, 15676, 15680, 15690, 15720, 15990, 16010, 16100, 16150          


3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order on the same business day of the date of your order. In other words, you will receive your order/goods within 1 working day.

Business days - Saturday to Thursday, except public holiday.

Business hours – 9.00 a.m. – 6.00 p.m. (may vary due to public holiday)

Please note that we do not provide any delivery service on Friday and public holiday. Any orders placed on Friday, public holiday or after business hour will be delivered on the next working day.

Duration of delivery may vary due to the traffic, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at +6011-10581594 or +609-7446594.

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at [email protected] or +6011-10581594.

7. Changes to our Delivery Policy

ijwalkin.com reserves the right to modify and change the Delivery Policy at any time. Any changes to this policy will be published on our site without giving prior notice to the customers.  Do keep track on the Delivery Policy page on our website for any update.


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